Privacy Policy

Andorinha is a consulting and transformation company headquartered at Rua Marechal Brós Tito, Nº 35, Edifício SKYONE [Ecom] 4° Andar, Luanda, Angola. We can be contacted at hi@andorinha.ao or (+244) 922898876. We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws.

We collect information you voluntarily provide to us, including: • Name and email address (when you fill out our contact form) • Message content (when you contact us) • Email address (when you sign up for a free consultation via our website) We do not collect sensitive personal data such as financial information, health data, or government identification numbers through our website.

We use the information you provide solely to: • Respond to your enquiries and messages • Schedule consultations and follow up on business discussions • Send you information about our services that you have requested • Improve our website and services We do not sell, rent, or share your personal information with third parties for marketing purposes.

We process your personal data on the following legal bases: • Consent — when you voluntarily submit a contact form or sign up for a consultation • Legitimate interests — to respond to enquiries and maintain business relationships • Contractual necessity — when processing is necessary to fulfil a service agreement

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact form submissions are typically retained for up to 2 years unless a longer retention period is required for ongoing business relationships.

Our website may use essential cookies to ensure the website functions correctly. We may also use third-party services such as Google reCAPTCHA (for spam protection) and Tidio (for live chat), which may set their own cookies. By using our website, you consent to the use of these cookies. You can control cookie settings through your browser preferences at any time.

Our website uses the following third-party services: • Google reCAPTCHA v3 — to protect our contact form from spam. Subject to Google's Privacy Policy. • Tidio — to provide live chat support. Subject to Tidio's Privacy Policy. • Vercel — to host our website. Subject to Vercel's Privacy Policy. • Resend — to process email submissions from our contact form. These services may collect data in accordance with their own privacy policies.

Depending on your location, you may have the following rights regarding your personal data: • Right to access — request a copy of the personal data we hold about you • Right to rectification — request correction of inaccurate data • Right to erasure — request deletion of your personal data • Right to restriction — request that we limit processing of your data • Right to object — object to processing based on legitimate interests • Right to data portability — receive your data in a portable format To exercise any of these rights, please contact us at hi@andorinha.ao.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption and our contact form is protected by Google reCAPTCHA. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: hi@andorinha.ao Phone: (+244) 926954272 Address: Rua Marechal Brós Tito, Nº 35, Edifício SKYONE [Ecom] 4° Andar, Luanda, Angola